
State Directory of Resources
The state directory of resources found below provides reporting numbers, government agencies, state laws, state-specific data and statistics, and other resources related to senior abuse. Click on the plus signs to display information for each state.
If the situation is serious, threatening, or dangerous, call 911 or the local police for immediate help. If you find any inaccurate or expired resources, please send us an email so we can correct this information.
Alabama
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Alabama:
- 800-458-7214 (for suspected elder mistreatment in the home and in long-term care facilities)
- 800-356-9596 (for suspected abuse in nursing home settings)
Additional Information
Individuals wishing to report suspected elder mistreatment may telephone the state help line listed above, or visit the County Office Contact Lookup to contact specific county offices directly.
State Government Agencies
- Alabama Adult Protective Services
- Alabama Department of Senior Services
- Alabama Medicaid Agency
- Alabama Office of Attorney General, Family Protection Unit
- Alabama Long-term Care Ombudsman
Laws and Regulations
Other Resources
Alaska
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Alaska:
- 800-478-9996 (for suspected elder mistreatment in the home, in-state line)
- 907-269-3666 (for suspected elder mistreatment in the home, out-of-state line)
- 800-730-6393 (for suspected elder mistreatment in long-term care facilities, in-state line)
- 907-334-4480 (for suspected elder mistreatment in long-term care facilities, out-of-state line)
- To report suspected elder fraud or financial exploitation, visit the Office of Elder Fraud & Assistance to file an online report, or call 907-334-5989.
State Government Agencies
- Alaska Adult Protective Services
- Alaska Department of Law
- Alaska Long Term Care Ombudsman
- Alaska Senior and Disability Services
- Office of Elder Fraud & Assistance
Laws and Regulations
- Protection of Vulnerable Adults
- Endangering the Welfare of a Vulnerable Adult in the First Degree
- Endangering the Welfare of a Vulnerable Adult in the Second Degree
- Protection of Persons Under Disability and Their Property; Powers of Attorney
- Nursing Statutes
- Office of Elder Fraud and Assistance
Other Resources
Arizona
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Arizona:
- 877-767-2385 (for suspected elder mistreatment in the home or in long-term care facilities) or file a report online
- 877-815-8390 (TDD access)
- For suspected elder mistreatment in long-term care facilities, visit the Area Agency on Aging Regional Service Directory for contact information of local ombudsman programs
Additional Information
State Government Agencies
- Arizona Adult Protective Services
- Arizona Division of Aging and Adult Services
- Arizona Long Term Care Ombudsman
- Arizona Office of Attorney General
- Arizona Office of Long Term Care Licensing (Nursing Homes)
Laws and Regulations
Other Resources
Arkansas
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Arkansas:
- 800-482-8049 (for suspected elder mistreatment in the home)
- 501-682-8425 (for suspected elder mistreatment in long-term care facilities, Pulaski County)
- 800-582-4887 (for suspected elder mistreatment in long-term care facilities, outside of Pulaski County)
- 800-332-4443 (Arkansas domestic violence/battered women hotline)
Additional Information
- Individuals wishing to report suspected elder mistreatment may telephone the state help lines listed above, or visit the Arkansas Adult Protective Services county contact database to contact specific county offices directly regarding suspected elder mistreatment in the home.
- State elder abuse statistics and/or other publications
State Government Agencies
- Arkansas Adult Protective Services
- Arkansas Department of Health and Human Services, Services for Nursing Home Residents
- Arkansas Division of Aging and Adult Services
- Arkansas Long Term Care Ombudsman
- Arkansas Office of Attorney General
Other Resources
California
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in California:
- To find county telephone numbers for reporting suspected elder mistreatment occurring in the home, visit the Adult Protective Services County Agencies listing (PDF).
- To report suspected elder mistreatment in long-term care facilities, contact 800-231-4024.
Additional Information
State Government Agencies
- California Adult Protective Services
- California Courts Self-Help Center: Elder or Dependent Adult Abuse
- California Department of Aging
- California Long Term Care Ombudsman
- California Attorney General’s Medi-Cal Fraud and Elder Abuse Bureau
- California Department of Social Services, Research and Development Division
- California Department of Corporations “SAIF” (Seniors Against Investment Fraud)
Laws and Regulations
- Cal. Welf. & Inst. Code §§ 15630-15632 Elder Abuse and Dependent Adult Abuse Civil Protection Act
- Cal. Welf. & Inst. Code § 15700 Protective Placements and Custody of Endangered Adults
- Cal. Welf. & Inst. Code §§ 15703-15705.40 Protective Services
- Cal. Pen. Code §§ 11174.4-11174.9 Elder Death Team
- Cal. Pen. Code § 368 Crimes Against Elders and Dependent Adults
Other Resources
Colorado
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Colorado:
- Suspected mistreatment or self-neglect of an at-risk adult living in the home should be reported to the county APS office; visit the County Department of Social (Human) Services online directory to obtain local numbers.
- Suspected mistreatment occurring in licensed nursing home or assisted living residence should be reported to the Long-Term Care Ombudsman. To find the contact information for the Ombudsman assigned to a specific institution, call the regional Area Agency on Aging.
State Government Agencies
- Colorado Adult Protective Services
- Colorado Department of Public Health and Environment, Health Facilities Division
- Colorado Division of Aging and Adult Services
- Colorado Long Term Care Ombudsman
- Colorado Attorney General
- Colorado Area Agency on Aging
- Colorado Department of Regulatory Agencies
Laws and Regulations
- Part 1 – Protective Services for At-risk Adults, Section 26-3.1-101, C.R.S., et seq
- Wrongs to At-risk Adults (Mandatory Reporting), Section 18-6.5-101, C.R.S., et seq
Other Resources
Connecticut
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Connecticut:
- 888-385-4225 (for suspected elder mistreatment in the home, in-state line)
- 800-203-1234 (for suspected elder mistreatment in the home, out-of-state line)
- 211 (for suspected elder mistreatment in the home, in-state, after hours)
- 866-388-1888 (for suspected elder mistreatment in long-term care facilities, in-state line)
- 860-424-5200 (for suspected elder mistreatment in long-term care facilities, out-of-state line)
Additional Information
State Government Agencies
- Connecticut Protective Services for the Elderly (PSE)
- Connecticut Commission on Aging
- Connecticut Aging Services Division
- Connecticut Long Term Care Ombudsman
- Connecticut Office of Attorney General
Laws and Regulations
- Protective Services for the Elderly
- Office of the Long-Term Care Ombudsman
- Assault of an Elderly, Blind, Disabled, Pregnant, or Mentally Retarded Person: First Degree
- Assault of an Elderly, Blind, Disabled, Pregnant, or Mentally Retarded Person: Second Degree
- Abuse in the First Degree: Class C Felony
- Abuse in the Second Degree: Class D Felony
- Abuse in the Third Degree: Class A Misdemeanor
Other Resources
Delaware
Helplines, Hotlines, and Referral Sources
- 800-223-9074 (for suspected elder mistreatment in the home and in long-term care facilities)
Additional Information
- Individuals wishing to report suspected elder mistreatment may telephone the state help line listed above, or visit Division of Services for Aging and Adults with Physical Disabilities Contact Information to contact specific county offices directly.
- State elder abuse statistics and/or other publications
State Government Agencies
- Delaware Adult Protective Services
- Delaware Department of Justice Fraud/Consumer Protection Division
- Delaware Division of Services for Aging and Adults with Physical Disabilities
- Delaware Long Term Care Ombudsman
Laws and Regulations
Other Resources
District of Columbia (DC)
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in the District of Columbia:
- 202-541-3950 (for suspected elder mistreatment in the home)
- 202-724-TIPS (8477) and 800-521-1639 (Office of the Inspector General, Medicaid Fraud Control Unit, for allegations of patient abuse or neglect in any nursing home or group home that receives Medicaid funds)
State Government Agencies
- DC Adult Protective Services
- DC Department of Health
- DC Office on Aging
- DC Office of Attorney General
- Office of the Inspector General
Laws and Regulations
- D.C. Stat. Title 21 Fiduciary Relations and Persons with Mental Illness
- D.C. Stat. Title 22 Chpt. 9A Criminal Abuse and Neglect of Vulnerable Adults
- D.C. Stat. Title 22 Chpt. 30 Sexual Abuse
- D.C. Stat. Title 22 Chpt. 32 Theft; Fraud; Stolen Property; Forgery; and Extortion
Other Resources
- DC 2-1-1 Answers Please!
- District of Columbia Long-Term Care Ombudsman Program (Telephone: 202-434-2190)
Florida
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Florida:
- 800-962-2873 (for suspected elder mistreatment in the home or in a facility)
- 800-453-5145 (for suspected elder mistreatment in the home, TDD/TTY access)
Other Helplines
- Elder Helpline: 800-963-5337
- Long-Term Care Ombudsman Program 888-831-0404
- Statewide Senior Legal Helpline: 888-895-7873
Georgia
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Georgia:
- 866-552-4464 (Central Access and Long Term Care Ombudsman)
- 888-774-0152 (for suspected elder mistreatment in the home)
- 404-657-5250 (for suspected elder mistreatment in the home, Metro-Atlanta area)
- 800-878-6442 (for suspected elder mistreatment in long-term care facilities)
- 404-657-5728 (for suspected elder mistreatment in long-term care facilities, Metro-Atlanta area)
- Submit a complaint about a licensed facility
Additional Information
State Government Agencies
- Georgia Adult Protective Services
- Georgia Council on Aging
- Georgia Council of Community Ombudsmen
- Georgia Department of Community Health, Healthcare Facility Regulation
- Georgia Division of Aging Services
- Georgia Division of Aging Services, Elder Rights & Advocacy Programs
- Georgia Area Agencies on Aging Online Directory
- Georgia Long Term Care Ombudsman
- Georgia Office of Attorney General
Laws and Regulations
Hawaii
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Hawaii:
- 808-832-5115 (for suspected elder mistreatment in the home, Oahu)
- 808-243-5151 (for suspected elder mistreatment in the home, Maui, Molokai, and Lanai)
- 808-241- 3337 (for suspected elder mistreatment in the home, Kauai)
- 808-933-8820 (for suspected elder mistreatment in the home, Hilo, Hamakua, and Puna)
- 808-327-6280 (for suspected elder mistreatment in the home, Kau, Kona, Kohala, and Kamuela)
- 808-586-7268 (To reach the Long Term Care Ombusdman)
Additional Information
State Government Agencies
- Hawaii Adult Protective Services
- Hawaii Department of the Attorney General
- Hawaii Executive Office on Aging
- Hawaii Long-Term Care Ombudsman
- Hawaii State Judiciary
- Hawaii State Area Agency on Aging
Laws and Regulations
Other Resources
Idaho
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Idaho:
- For suspected elder mistreatment in the home, consult the Idaho Commission on Aging Adult Protection Programs or call the Eldercare Locator at 800-677-1116.
- For suspected elder mistreatment in long-term care facilities, consult the Idaho Long Term Care Ombudsman or call the Eldercare Locator at 800-677-1116.
State Government Agencies
- Idaho Adult Protection Services
- Idaho Bureau of Facility Standards
- Idaho Commission on Aging
- Idaho Long-Term Care Ombudsman
- Idaho Office of Attorney General
Laws and Regulations
Illinois
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Illinois:
- 866-800-1409 (for suspected elder mistreatment in the home)
- 888-206-1327 (for suspected elder mistreatment in the home, TTY access)
- 800-252-8966 (To reach the Senior Helpline to report suspected elder mistreatment in long-term care facilities, in-state line)
- 888-206-1327 (To reach the Senior Helpline to report suspected elder mistreatment in long-term care facilities, TTY access)
Additional Information
- Individuals wishing to report suspected elder mistreatment may telephone the state help lines listed above, or visit the Elder Abuse Provider Agencies Directory (PDF) to contact specific county offices directly regarding suspected elder mistreatment in the home.
- For suspected elder mistreatment in long-term care facilities, visit the Long-Term Care Ombudsman Directory.
- State elder abuse statistics and/or other publications
State Government Agencies
- Illinois Protective Services for Seniors
- Illinois Department on Aging
- Illinois Department of Public Health – Nursing Homes in Illinois
- Illinois Long-Term Care Ombudsman
- Illinois Office of Attorney General
Laws and Regulations
- 320 Illinois Compiled Statutes 20/1-20/14 Elder Abuse and Neglect Act
- 210 Illinois Compiled Statutes 30/1-30/16 Abused and Neglected Long Term Care Residents
- 20 Illinois Compiled Statutes 105/4.04 Long Term Care Ombudsman Program
Other Resources
Indiana
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Indiana:
- 800-992-6978 (for suspected elder mistreatment in the home and in long-term care facilities)
Additional Information
- Individuals may telephone the state helpline listed above, or visit the Map of Services by County to obtain specific county telephone numbers to directly report suspected elder mistreatment occurring the home.
- Visit Indiana Ombudsman to find specific area contact telephone numbers (see the bottom of the page)
State Government Agencies
- Indiana Adult Protective Services
- Indiana Department of Health, Long Term Care Division
- Indiana Family & Social Services Administration, Division of Aging
- Indiana Office of Attorney General Consumer Services Division
- Indiana MoneyWise Financial Education Program
- Indiana MoneyWise Elder Investment Fraud and Financial Exploitation Resources
Laws and Regulations
Other Resources
Iowa
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Iowa:
- 800-362-2178 (for suspected elder mistreatment in the home)
- 877-686-0027 (for suspected elder mistreatment in long-term care facilities)
- 800-532-3213 (for the State Long-Term Care Ombudsman)
Additional Information
- Individuals wishing to report suspected elder mistreatment may telephone the state help line listed above, or visit the Map of DHS Offices to contact specific county offices directly regarding suspected elder mistreatment in the home.
- State elder abuse statistics and/or other publications
State Government Agencies
- Iowa Department of Human Services, Dependent Adult Abuse Program
- Iowa Department on Aging, Elder Abuse Program
- Iowa Department of Inspections and Appeals
- Iowa Long-Term Care Ombudsman
- Iowa Office of the Attorney General
- Iowa Department on Aging, Elder Advocacy and Assistance
Laws and Regulations
- Iowa Code § 235B Adult Abuse
- Iowa Code Title XVI Criminal Law & Procedures, § 726.8 Wanton Neglect or Nonsupport of a Dependent Adult
- Iowa Code Title VI Human Services, § 231.56A Elder Abuse Initiative, Emergency Shelter, and Support Services Projects
- Iowa Code §§ 10A.101 through 10A.801
- Iowa Code §§ 231.41 through 231.44 Long-Term Care Residents’ Advocate
Kansas
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Kansas:
- 800-922-5330 (for suspected elder mistreatment in the home, in-state line)
- 785-296-0044 (for suspected elder mistreatment in the home, out-of-state line)
- 877-662-8362 (for suspected elder mistreatment in long-term care facilities, in-state line)
- 785-296-3017 (for suspected elder mistreatment in long-term care facilities, out-of-state line)
Additional Information
State Government Agencies
- Kansas Department on Aging
- Kansas Adult Protective Services
- Kansas Attorney General’s Office
- Kansas Bureau of Investigation Criminal History Record Checks
- Kansas Long-Term Care Ombudsman
- Kansas Department For Aging and Disability Services (licenses and regulates Kansas’s long-term care facilities)
- Kansas Attorney General’s Medicaid Fraud Control Unit
Laws and Regulations
Kentucky
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Kentucky:
- 800-752-6200 (for suspected elder mistreatment in the home or in long term care facilities)
- 800-372-2973 (To reach the Long Term Care Ombudsman Program calling within Kentucky)
- 800-372-2991 (To reach the Long Term Care Ombudsman Program calling from out-of-state)
- 800-627-4702 (For TTY access to the Long Term Care Ombudsman Program)
- 800-200-3633 (To reach the Legal Helpline for Older Kentuckians)
Additional Information
- Individuals wishing to report suspected elder mistreatment may telephone the state help lines listed above, or visit the Adult Protective Services Local Office Search to contact specific county Offices of Protection and Permanency.
- Long Term Care Ombudsman Districts Listing
- State elder abuse statistics and/or other publications
State Government Agencies
- Kentucky Cabinet for Health and Family Services
- Kentucky Office of Attorney General
- Kentucky Office of Inspector General
Laws and Regulations
Louisiana
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Louisiana:
- 800-898-4910 (if you receive a recording due to high call volume, call back)
To telephone the Long Term Care Ombudsman from within Louisiana, dial 866-632-0922. If calling from outside Louisiana, call 225-342-7100.
State Government Agencies
- Louisiana Elderly Protective Services
- Louisiana Governor’s Office of Elderly Affairs
- Louisiana Long Term Care Ombudsman
- Louisiana Office of Attorney General
- Louisiana Department of Health, Aging and Adult Services
- Louisiana Governor’s Office of Elderly Affairs, Legal Assistance
Laws and Regulations
- Louisiana Revised Statute Annotated § 14:403.2 Abuse and Neglect of Adults
- Louisiana law R.S. 15:1501-1511, Adult Protective Service Act
- Louisiana Revised Statutes Title 40 – Public health and safety RS 40:2010.3 – Ombudsman
Other Resources
Maine
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Maine:
- 800-624-8404
- 800-624-8404 TTY (during business hours)
- 800-963-9490 TTY In-State (after hours)
- 207-287-3492 TTY Out-of-State (after hours)
- 800-383-2441 (for suspected elder mistreatment in long-term care facilities)
To reach the Long Term Care Ombudsman, telephone 207-621-1079 or TTY 800-499-0229.
Additional Information
State Government Agencies
Laws and Regulations
- Maine Revised Statute Title 22 Chapter 958-A §§ 3470-3493 Adult Protective Services Act
- Maine Revised Statutes Annotated Title 22, § 5107-A Long Term Care Ombudsman Program
Other Resources
Maryland
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Maryland:
- 800-917-7383 (for suspected elder mistreatment in the home)
- 877-402-8219 or 410-402-8201 (to report suspected abuse in a nursing home, Maryland Department of Health and Mental Hygiene, Office of Health Quality)
Additional Information
State Government Agencies
- Maryland Adult Protective Services
- Maryland Department of Aging
- Maryland Long Term Care Ombudsman
- Maryland Office of Attorney General
- Maryland Office of Health Care Quality
Laws and Regulations
- APS: Md. Code, Fam. Law §§ 14-101 through 14-309
- Inst. Abuse: Md. Code Ann., Health § 19-347 (PDF)
- Md. Code, Hum. Ser. §§ 10–902 through 10–911
Other Resources
Massachusetts
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Massachusetts:
- 800-922-2275
- For contact information on local Ombudsman offices, visit the Long-Term Care Ombudsman Directory
State Government Agencies
- Massachusetts Adult Protective Services
- Massachusetts Assisted Living Ombudsman
- Massachusetts Community Care Ombudsman
- Massachusetts Executive Office of Elder Affairs
- Massachusetts Long Term Care Ombudsman
- Massachusetts Office of Attorney General
Laws and Regulations
Other Resources
Michigan
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Michigan:
- 855-444-3911
- To reach the Michigan Long Term Care Ombudsman, call 866-485-9393
Additional Information
Individuals wishing to report suspected elder mistreatment may telephone the helpline listed above, or visit the Map of DHS County Offices to contact specific county offices directly regarding suspected elder mistreatment in the home.
Find state elder abuse statistics and/or other publications on Michgan.gov (PDF).
State Government Agencies
- Michigan Adult Protective Services
- Michigan Department of Human Services—Abuse & Neglect
- Michigan Long Term Care Ombudsman
- Michigan Office of Attorney General
- Michigan Office of Services to the Aging
- Michigan Department of Community Health
- Preventing Resident Abuse and Neglect in Michigan Health Care Facilities
Laws and Regulations
Training Resources for Healthcare Workers
Minnesota
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Minnesota:
- 844-880-1574 (If you know or suspect that a vulnerable adult is in immediate danger, contact the Minnesota Adult Abuse Reporting Center which is open 24 hours a day, seven days a week.)
- 800-333-2433 (connects to the Senior Linkage Line, an information and referral line, which will direct callers to appropriate local service.)
- 800-627-3529 (TDD/TYY access)
To reach the Minnesota Office of Ombudsman for Long-Term Care, call 800-657-3591 (TDD/TTY, please call 711) or 651-431-2555.
Additional Information
State Government Agencies
- Minnesota Board on Aging
- Minnesota Department of Health
- Minnesota Department of Human Services Licensing
- Minnesota Office of Ombudsman for Long-Term Care
- Minnesota Office of Attorney General
- Minnesota Adult Abuse Reporting Center
- Minnesota Office of Inspector General
Laws and Regulations
- Minn. Stat. § 626.557 Reporting of Maltreatment of Vulnerable Adults
- Minn. Stat. §§ 256.021 Vulnerable Adult Maltreatment Review Panel
- Minn. Stat. § 609.232 Crimes Against Vulnerable Adults
- Minn. Stat. § 609.2335 Financial Exploitation of a Vulnerable Adult
Other Resources
Mississippi
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Mississippi:
- 800-222-8000 (for suspected elder mistreatment in the home and in long-term care facilities, in-state line)
- 800-227-7308 and 800-852-8341 (for suspected mistreatment in care facilities)
- 601-359-4991 (for suspected elder mistreatment in the home and in long-term care facilities, out-of-state line)
Additional Information
State Government Agencies
Laws and Regulations
Other Resources
Missouri
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Missouri:
- 800-392-0210 (for suspected elder mistreatment in the home and in long-term care facilities)
- 800-309-3282 (To reach the Missouri State Long Term Care Ombudsman Program, out-of-state number)
- 573-526-0727 (To reach the Missouri State Long Term Care Ombudsman Program, in-state number)
Additional Information
- State elder abuse statistics and/or other publications
- Fact sheets on long-term care, residents’ rights, and other related topics
State Government Agencies
- Missouri Adult Protective Services
- Missouri Department of Health and Senior Services
- Missouri Attorney General’s Office
- Missouri Ombudsman Program
- Missouri Nursing Home Inspections
Laws and Regulations
Other Resources
Montana
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Montana:
- 800-551-3191 (for suspected elder mistreatment, in-state line)
- 406-444-4077 (for suspected elder mistreatment, out-of-state line)
To reach the Long Term Care Ombudsman (calling from within Montana), dial 800-332-2272. If calling from outside of Montana, telephone the Montana Senior and Long Term Care Division at 406-444-4077, or access a directory for regional contacts.
Additional Information
- Individuals wishing to report suspected elder mistreatment may telephone the state help lines listed above, or visit Senior & Long Term Care Personnel to contact specific county offices directly.
- State elder abuse statistics and/or other publications
State Government Agencies
- Montana Adult Protective Services
- Montana Department of Justice
- Montana Senior and Long Term Care Division
- Montana Long-Term Care Ombudsman Program
- Montana Senior and Long Term Care Request for Information System
- Montana Department of Public Health and Human Services
- Montana Area Agencies on Aging
- Montana Protective and Legal Services
Laws and Regulations
- Montana Code Annotated §§ 52-3-201-207 Protective Services Act for Aged Persons or Disabled Adults
- Montana Code Annotated §§ 52-3-801-825 Montana Elder and Persons with Developmental Disabilities Abuse Prevention Act
- Montana Code Annotated §§ 52-3-601 through 52-3-605 Ombusman Services
- Montana Mandatory Reporting
Other Resources
Nebraska
Helplines, Hotlines, and Referral Sources
To report suspected vulnerable abuse, neglect, or exploitation in Nebraska:
- Call the 24-hour toll-free hotline at 800-652-1999 OR call your local law enforcement.
- To reach the Long Term Care Ombudsman Program call toll-free 800-942-7830 or locally 402-471-2307.
Additional Information
- DHHS Office Locations By County Link for county specific contact information
- Nebraska Long-Term Care Ombudsman Map to contact specific regional Ombudsman offices
State Government Agencies
- Nebraska Adult Protective Services
- State Unit on Aging
- Nebraska Department of Health and Human Services, Health Care Facilities and Services Complaints
- Nebraska Long-Term Care Ombudsman
- Nebraska Office of Attorney General
Laws and Regulations
- Neb. Rev. Stat. §§ 28-348–387 Adult Protective Services Act
- Neb. Rev. Stat. § 28-376 Adult Protective Services Central Registry
Other Resources
Nevada
Helplines, Hotlines, and Referral Sources
Report Elder Abuse or Neglect
To report suspected elder abandonment, abuse, neglect, exploitation, isolation, and/or facility complaints to the Elder Rights Intake unit, please utilize these phone numbers:
- State Wide / All Other Areas: 888-729-0571
- Las Vegas / Clark County 702-486-6930
State Government Agencies
- Nevada Elder Protective Services
- Nevada Aging and Disability Services Division
- Nevada Division of Health
- Nevada Long Term Care Ombudsman
- Nevada Office of Attorney General
Laws and Regulations
New Hampshire
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in New Hampshire:
- 800-949-0470 (for suspected elder mistreatment in the home, in-state line)
- 603-271-7014 (for suspected elder mistreatment in the home, out-of-state line)
- 800-442-5640 (to reach the Long Term Care Ombudsman Program, in-state line)
- 603-271-4375 (to reach the Long Term Care Ombudsman Program, out-of-state line)
Additional Information
State Government Agencies
- New Hampshire Adult Protection Program
- New Hampshire Bureau of Elderly and Adult Services
- New Hampshire Long-Term Care Ombudsman
- New Hampshire Department of Justice Elder Abuse and Financial Exploitation Unit
Laws and Regulations
- N.H. Rev. Stat. Ann. §§ 161-F: 42-47 Ombudsman and Protective Services to Adults
- N.H. Code of Admin. Rules, Chpt. He-E-700 Adult Protection Program
Other Resources
New Jersey
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in New Jersey:
- Individuals wishing to report suspected elder mistreatment occurring in the home should visit New Jersey Adult Protective Service Providers to contact specific county offices directly
- 877-582-6995 or 609-826-5090 (for suspected elder mistreatment in long-term care facilities, in-state line)
State Government Agencies
- New Jersey Adult Protective Services
- New Jersey Department of Health and Senior Services, Division of Health Facilities Evaluation and Licensing
- New Jersey Division of Aging and Community Services
- New Jersey Long Term Care Ombudsman
- New Jersey Division of Criminal Justice
Laws and Regulations
- N.J. Stat. Ann. §§ 52:27D-406-426 Adult Protective Services Act
- N.J. Stat. Ann. § 30:1A-3 Suspicion of Abuse or Exploitation of Resident of Residential Health Care Facility
- N.J. Stat. Ann. § 2C:24-8 Abandonment, Neglect of Elderly Person, Disabled Adult
Other Resources
New Mexico
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in New Mexico:
- 866-654-3219 or 505-476-4912 (for suspected elder mistreatment in the home, or for suspected mistreatment occurring in a long-term care facility by a perpetrator NOT employed or under the supervision of the facility)
- 800-752-8649 (For suspected mistreatment occurring in a long-term care facility perpetrated by a facility employee, vendor under the supervision of the facility, etc.)
To reach the Long Term Care Ombudsman:
- 800-432-2080 toll-free; 505-476-4846 Santa Fe; 505-476-4937 TTY (Aging & Disability Resource Center Monday-Friday 7:45am-5pm)
- Albuquerque, 255-0971 or toll-free 866-842-9230
- Las Cruces, 647-2095 or toll-free 800-762-8690
- Santa Fe, 476-4761 or toll-free 866-451-2901
State Government Agencies
- New Mexico Adult Protective Services
- New Mexico Aging and Long-Term Services Department
- New Mexico Division of Health Improvement, Incident Management Bureau
- New Mexico Long-Term Care Ombudsman
- New Mexico Office of Attorney General
- New Mexico Resource Directory
Laws and Regulations
- N.M. Stat. Ann. §§ 27-7-1 through 27-7-31 Adult Protective Services or visit New Mexico APS
- N.M. Stat. Ann. §§ 28-17-1 through 28-17-19 Long-Term Care Ombudsman
Other Resources
New York
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in New York:
- 1-844-697-3505, select option #6 (for suspected elder mistreatment in the home)
- 888-201-4563 (for suspected elder mistreatment in nursing home facilities)
- 866-893-6772 (for complaints concerning assisted living facilities)
- 800-628-5972 (for complaints concerning home care and hospice complaints)
Additional Information
- Individuals wishing to report suspected elder mistreatment may telephone the state helplines listed above, or visit the County Department of Social Services to contact specific county offices directly regarding suspected elder mistreatment in the home.
- For contact information on county Ombudsman programs, visit the New York State Ombudsman Directory or call 1-855-582-6769.
- State elder abuse statistics and/or other publications
State Government Agencies
- New York Adult Protective Services
- New York Office for the Aging
- New York Office of Attorney General
- New York Office for the Prevention of Domestic Violence
Laws and Regulations
Other Resources
North Carolina
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in North Carolina:
- North Carolina Division of Social Services Local County Directory telephone contact information
- To obtain contact information for regional ombudsman offices, consult the Long Term Care Ombudsman Program Directory.
Additional Information
State Government Agencies
- North Carolina Adult Protective Services
- North Carolina Aging and Adult Services
- North Carolina Aging and Adult Services Area Agencies on Aging
- North Carolina At-Risk Case Management Services
- North Carolina Department of Justice
- North Carolina Long Term Care Ombudsman
Laws and Regulations
- North Carolina General Statutes § 108A.99-111 Protection of Abused, Neglected, or Exploited Disabled Adult Act (PDF)
- North Carolina Article 6A – Protection of Disabled and Older Adults from Financial Exploitation (PDF)
Other Resources
North Dakota
Helplines, Hotlines, and Referral Sources Save
To report suspected elder abuse, neglect, or exploitation in North Dakota:
- 800-462-5465 (for suspected elder mistreatment in the home and in long-term care facilities, or to reach the Long Term Care Ombudsman Program)
Additional Information
Individuals wishing to report suspected elder mistreatment may telephone the state help line listed above, or visit North Dakota Regional Human Service Centers to contact specific county offices directly.
State Government Agencies
- North Dakota Adult Protective Services
- North Dakota Aging Services Division
- North Dakota Department of Health, Health Facilities
- North Dakota Long Term Care Ombudsman
- North Dakota Office of Attorney General
Laws and Regulations
Other Resources
Ohio
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Ohio:
- In Ohio, county Departments of Jobs and Family Services are required to investigate reports of suspected abuse, neglect, and exploitation of adults age 60 and older. Consult the Ohio County Job and Family Services Agencies Directory (PDF) for county contact information.
- Regional Long-Term Care Ombudsman program
State Government Agencies
- Ohio Department of Job and Family Services Office for Children and Families, Adult Protective Services
- Ohio Department of Aging
- Ohio Department of Health, Division of Quality Assurance
- Ohio Long Term-Care Ombudsman
- Ohio Attorney General
Laws and Regulations
Oklahoma
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Oklahoma:
- 800-522-3511
To reach the Long-Term Care Ombudsman, telephone 405-521-6734 or visit the Ombudsman Supervisors Directory.
According to the web site:
“This unit acts as advocates for persons age 60 and older residing in long-term care facilities. The staff works to resolve problems of individual residents and to bring about changes at the local, state and national levels to improve care and quality of life.”
Additional Information
- Individuals wishing to report suspected elder mistreatment may telephone the state help lines listed above, or go to Adult Protective Services County Contact Information to contact specific county offices directly regarding elder mistreatment in the home
- State elder abuse statistics and/or other publications
State Government Agencies
- Oklahoma Family Support Services Division, Adult Protective Services
- Oklahoma Aging Services Division
- Oklahoma Aging Services Division: Long Term Care Ombudsman
Laws and Regulations
- Adult Protective Services: Oklahoma Statute Annotated Title. 43A, §§ 10-101 through 10-110
- Long Term Care Ombudsman Program: Oklahoma Statute Annotated Title 63, §§ 1-2211 through 1-2216
Other Resources
Oregon
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation occurring in the home or in long term care facilities in Oregon:
- 855-503-SAFE (7233)
Those wishing to report suspected elder mistreatment may also contact the local DHS or Area Agency on Aging office directly. To obtain county specific contact information, consult the Local Offices Directory.
To reach the Long Term Care Ombudsman
- 800-522-2602 (in-state line)
- 503-378-6533 (out-of-state line)
Additional Information
State Government Agencies
- Oregon Adult Protective Services
- Oregon Division of Seniors and People with Disabilities
- Oregon Long-Term Care Ombudsman
- Oregon Department of Justice
Laws and Regulations
Other Resources
Pennsylvania
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Pennsylvania:
- 800-490-8505
Additional Information Regarding Suspected Nursing Home Abuse:
If the abuse involves serious injury, sexual abuse or suspicious death, reporters must also call police and the Pennsylvania Department of Aging at 717-265-7887.
In addition, the reporter may also call the Pennsylvania Department of Health Nursing Home Complaint Line at 800-254-5164.
State Government Agencies
- Pennsylvania Department of Aging
- Pennsylvania Department of Health
- Pennsylvania Office of Attorney General: Protecting Seniors
- Pennsylvania Department of Aging – Protection Services
- Pennsylvania Department of Aging – Ombudsman
- Pennsylvania Department of State, Professional Licensing
- Pennsylvania Area Agencies on Aging
Laws and Regulations
Other Resources
Rhode Island
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Rhode Island, call:
- 401-462-0555 (for suspected elder mistreatment in the home)
- 401-785-3340 (for suspected elder mistreatment in long term care facilities)
State Government Agencies
- Rhode Island Adult Protective Services
- Rhode Island Department of Attorney General
- Rhode Island Department of Health
- Rhode Island Long Term Care Ombudsman
- Rhode Island Division of Elderly Affairs
Laws and Regulations
- R.I. Gen. Laws §§ 12-29.1-5 Elderly Violence Prevention Act
- R.I. Gen. Laws §§ 42-66-8-11 Elderly Affairs Department: Abuse of Elderly Persons
Other Resources
South Carolina
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in South Carolina:
- 888-Care4Us (888-227-3487) to report abuse, neglect, self-neglect, or exploitation of a vulnerable adult in a community setting
- 800-868-9095 (for suspected elder mistreatment in long-term care facilities, outside Richland County)
- 803-734-9900 (for suspected elder mistreatment in long-term care facilities, inside Richland County)
To report suspected elder abuse in private homes or foster homes, use the number listed above or find specific county office telephone numbers.
Additional Information
State Government Agencies
- South Carolina Adult Protective Services
- South Carolina Department of Health and Environmental Control, Health Care Facilities: Licensing, Certification, CON
- South Carolina Lieutenant Governor’s Office on Aging
- South Carolina Office of Attorney General
- South Carolina Long Term Care Ombudsman
Laws and Regulations
- South Carolina Code of Laws Title 43 Chapter 35 Adult Protection
- South Carolina Code of Laws Title 43 Chapter 38 Investigation of Health Facilities by Ombudsman
Other Resources
South Dakota
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in South Dakota:
- 866-854-5465 (for suspected elder mistreatment in the home or in long-term care facilities, in-state line)
- 605-773-3656 (for suspected elder mistreatment in the home or in long-term care facilities, out-of-state line)
Additional Information
- Individuals wishing to report suspected elder mistreatment may telephone the state help lines listed above, or visit the Adult Services and Aging Offices to contact specific county offices directly.
- State elder abuse statistics and/or other publications
State Government Agencies
- South Dakota Adult Protective Services
- South Dakota Adult Services and Aging
- South Dakota Domestic Abuse Program (PDF)
- South Dakota Long Term Care Ombudsman
- South Dakota Office of Attorney General: Seniors Issues
- South Dakota Department of Health
Laws and Regulations
- Chapter § 67:40:08 Adult Protective Services Rules
- LTCOP: S.D. Codified Laws Ann. Chapter § 44:04:12 LTC Supportive Services Rules
- Abuse, Neglect, or Exploitation of Elders or Adults with Disabilities
Other Resources
Tennessee
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Tennessee:
- 888-APS-TENN (1-888-277-8366) to report suspected abuse, neglect, self-neglect, or financial exploitation of adults who are unable to protect themselves due to a physical or mental limitation. Make a report online HERE Contact 911 if the situation is a life-threatening emergency.
To reach regional Long Term Care Ombudsman offices, access the District Ombudsman. To contact the State Long-Term Care Ombudsman:
- Tel: 615-837-5112
- Toll Free: 877-236-0013
- TDD: 615-532-3893
Additional Information
- State elder abuse statistics and/or other publications
- A Field Guide: Protecting Tennessee’s Vulnerable Adults (PDF)
State Government Agencies
- Tennessee Adult Protective Services
- Tennessee Commission on Aging and Disability
- Tennessee Long Term Care Ombudsman
- Tennessee Office of Attorney General
- Tennessee Department of Health Abuse Registry
- Tennessee Department of Health
Laws and Regulations
Texas
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Texas:
- 800-252-5400
- For non-emergency situations that do not require an immediate response, report them online
- To reach regional Long Term Care Ombudsman offices, consult the Area Agencies on Aging Directory
Additional Information
- Texas Department of Family and Protective Services statistics and/or other publications
- Adult Protective Services publications
State Government Agencies
- Texas Department of Aging and Disability Services
- Texas Long Term Care Ombudsman
- Texas Office of Attorney General
Laws and Regulations
- Tex. Hum. Res. Code Ann., Chpt. 48 Investigations and Protective Services for Elderly and Disabled Persons
- Tex. Admin. Code § 40.19-705 Adult Protective Services
Other Resources
Utah
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Utah:
- 800-371-7897 (toll free 24 hours a day, 7 days a week) or contact the nearest law enforcement office.
- Report non-emergency situations online.
Additional Information
State Government Agencies
- Utah Adult Protective Services
- Utah Bureau of Health Facility Licensing, Certification, and Resident Assessment
- Utah Division of Aging and Adult Services
- Utah Long Term Care Ombudsman
- Utah Office of Attorney General, Markets & Financial Fraud
Laws and Regulations
- Utah Code Ann. 62A Chapter 3 Aging and Adult Services
- Utah Code Ann. 76-5-111.1 Abuse, Neglect, or Exploitation of a Vulnerable Adult – Penalties
Other Resources
Vermont
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Vermont:
- 800-564-1612 ( in-state line for suspected elder mistreatment in the home and in long-term care facilities)
- 802-241-3918 (out-of-state line for suspected elder mistreatment in the home and in long-term care facilities)
State Government Agencies
- Vermont Adult Protective Services
- Vermont Department of Disabilities, Aging and Independent Living
- Vermont Division of Licensing and Protection
- Vermont Office of Attorney General
Laws and Regulations
- Vermont Code Annotated Title 33, §§ 6901-6941 Reports of Abuse
- Vermont Code Annotated Title 33, §§ 7501-7510 State Long Term Care Ombudsman
Other Resources
Virginia
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Virginia:
- 888-832-3858 or your local department of social services
- For the State Long Term Care Ombudsman Program, call 804-565-1600
Additional Information
State Government Agencies
- Virginia Adult Protective Services
- Virginia Department for Aging and Rehabilitative Services 800-552-5019
- Virginia Department of Health, The Office of Licensure and Certification, Long Term Care Division
- Virginia Department of Social Services Domestic Violence Program
- Office of the State Long Term Care Ombudsman
- Virginia Office of Attorney General Key Issues: Seniors/TRIAD
Laws and Regulations
Other Resources
Washington
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in the home in Washington:
- Call 866-363-4276 (866-END-HARM)
- Call directly the Adult Protective Services office in your county
To report suspected mistreatment in long-term care facilities, contact 800-562-6078.
The statewide referral line which connects reporters to appropriate investigation agency is 866-363-4276.
Additional Information
Find state elder abuse statistics and/or other publications at Washington State Department of Social and Health Services.
State Government Agencies
- Washington State Adult Abuse and Prevention Program
- Washington State Aging & Disability Services Administration
- Washington Long-Term Care Ombudsman
- Washington State Office of the Attorney General
Laws and Regulations
Other Resources
West Virginia
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in West Virginia:
- 800-352-6513 (24-hour statewide hotline) or visit the Department of Health & Human Resources Local County Office Directory to contact specific county offices directly regarding suspected elder mistreatment
- 1-866-241-5062 (financial exploitation of the elderly hotline)
To reach the Long-Term Care Ombudsman, call 800-834-0598, or visit the West Virginia Long-Term Care Ombudsman Directory.
Additional Information
State Government Agencies
- West Virginia Adult Protective Services
- West Virginia Bureau of Senior Services
- West Virginia Long Term Care Ombudsman
- West Virginia Office of Attorney General
Laws and Regulations
- West Virginia Code §§ 9-6-1-14; 9-6-16 Adult Protective Services
- West Virginia Code §§ 16-5L-1 through 16-5L-22 Long-Term-Care Ombudsman Program
Other Resources
Wisconsin
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Wisconsin:
- For suspected elder mistreatment in the home, consult the Wisconsin County Elder Adults-at-Risk Help Lines Directory or call the Eldercare Locator at 800-677-1116.
- 800-642-6552 (to report a caregiver, agency, or Division of Quality Assurance regulated facility has violated state or federal laws)
- For more information on filing complaints regarding care provided in assisted living, home care, etc., or to file a complaint online, visit the Division of Quality Assurance.
- 800-815-0015 (Wisconsin Ombudsman Program provides advocacy for consumers of long term care programs within the state)
Additional Information
State Government Agencies
- Wisconsin Adult Protective Services
- Wisconsin Department of Health Services: Services for the Elderly
- Wisconsin Department of Health Services: Nursing Home Information
- Wisconsin Department of Justice
- Wisconsin Long Term Care Ombudsman
Laws and Regulations
- Wis. Stat. Ann. §§ 940.285 Abuse of Individuals at Risk
- Wis. Stat. Ann. §§ 46.90 Elder Abuse Reporting System
Other Resources
Wyoming
Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in Wyoming:
- 800-457-3659 (for suspected elder mistreatment in the home or in facilities, in-state callers, 8 am-5 pm)
- 307-777-3602 (for suspected elder mistreatment in the home or in facilities, out-of-state callers)
- 307-777-7123 (healthcare facility licensing)
Additional Information
Individuals wishing to report suspected elder mistreatment may telephone the state help lines listed above, or consult the Department of Family Services District Map to obtain specific contact information for reaching community elder abuse teams.
State Government Agencies
- Wyoming Department of Family Services
- Wyoming Adult Protective Services
- Wyoming Department of Health, Aging Division
- Wyoming Office of Attorney General, Division of Victim Services
- Wyoming Long Term Care Ombudsman
- Wyoming Department of Insurance
Laws and Regulations
- Wyoming Statutes Annotated §§ 35-20-101 through 35-20-116
- Wyoming Statutes Annotated §§ 9-2-1301 through 9-2-1309
- Wyoming Mandatory Reporting
Other Resources
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